About
Supply of Electronic Components: Electrical, Pneumatic, Hydraulic, Mechanical and Industrial Parts, including Mechanical Equipment and Devices
We are Authorized Distributor of
- RS Pro Products
- SMC Pneumatics Products
- 3M Electrical Products
- Brady Pipe Labeling Products
- Atlas Copco Products
- nVent Cadweld Mould Products
- Autonics Products
- Nichifu Products
We are certified that the Quality Management System by the following:
Products
Supply of Electronic Components: Electrical, Pneumatic, Hydraulic, Mechanical and Industrial Parts, including Mechanical Equipment and Devices
Frequently Asked Questions
A common question and answer you should know.
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1. Why must you choose authorized distributors instead of unauthorized ones?
Choosing authorized distributors ensures that you receive genuine products with manufacturer-backed warranties, quality assurance, and after-sales support. Unauthorized distributors may sell counterfeit, refurbished, or lower-quality products that lack proper guarantees and may not meet safety standards.
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2. What are the differences between the guarantee/warranty from authorized distributors and unauthorized ones?
Authorized distributors provide official manufacturer warranties, ensuring product repairs or replacements according to the brand’s policies. Unauthorized sellers may offer unofficial warranties, which may not be honored by the manufacturer, leading to potential risks such as costly repairs or invalid claims.
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3. Does PT. Benwin Indonesia require unnecessary steps for customer service?
No, PT. Benwin Indonesia prioritizes efficient and customer-friendly service. The company streamlines its support process to ensure quick response times, straightforward warranty claims, and hassle-free assistance, eliminating any unnecessary steps that could delay resolutions.